HAVE YOU ENCOUNTERED ANY ISSUES? HERE WE CAN ASSIST YOU.

The most frequently asked questions

  • Serving over 10,000+⭐⭐⭐⭐⭐clients, here are the most asked questions

ABOUT GLUE

  • SAFE FORMULA WITH NO FUMES - Our DIY eyelash extension glue boasts a gentle, non-irritating formula that's suitable for sensitive individuals. Plus, it's free from any pungent smells, so your eyes stay comfortable during use.
  • Enjoy stunning lashes for 5-7 days with just a quick 3-5 minute application. And guess what? You can even wash your face, go swimming, take a bath, or hit the sauna just five hours after applying these extensions. No more worries about makeup remover affecting the glue – it's worry-free!
  • Yes, our glue is waterproof and can withstand tears and moisture, providing a reliable hold throughout the day.
  • Our glue undergoes rigorous testing for durability, and it performs well in various climate conditions, maintaining its adhesive strength.

Absolutely, our glue is specifically formulated for use with false eyelashes, ensuring easy application and a secure hold.

  • Our glue is odorless and does not have any strong scent that may cause discomfort during application.
  • Our glue is compatible with other cosmetics, such as mascara and eyeshadow, allowing for versatile makeup looks.
  • Yes, when you buy our products we will make free gifts of tools depending on the product tools used for each product!
  • Specifically, you can see the product's complimentary tools inside our product details.

  • One bottle of our glue is 50ml/0.17fl.oz The specific volume of the product is written on each product page, you can check it in detail!

OTHER QUESTIONS

  • If something is missing, contact us, and we will promptly resolve the issue. For damaged items, provide your order number and a picture within 48 hours for a free replacement.
  • In any case get hold of our customer service at support@alegante.com and our lovely team will assist
  • After placing an order, ALEGANTE typically takes 1-3 business days to process it (subject to change in case of any complications).

    Standard Shipping: 3-10 days for delivery.
    Express Shipping: 2-5 days for delivery.
  • You can contact us through our contact page! We will be happy to assist you.
  • If you have any questions, that's great! We'll be updating some of the frequently asked questions in real-time to ensure the safety and trust of our customers. Additionally, if you have any inquiries, feel free to reach out to us via email or through our online chat support. Our team will be more than happy to assist you.